1) Free shipping is applicable within Malaysia on orders above RM100 per transaction via Pos Laju.
2) NANA-W will process your order within 24 hours and ready to ship on same day should order came in before 11am or if not, the following 24 hours.
3) Goods will be by your doorstep via Pos Laju within 1-2 days/ Registered Post within 5-7 days of shipping date.
4) You will receive a confirmation email enclosed with a tracking number for your reference. (Please take note that tracking number requires 24 hours to update).
5) Should you need a different delivery arrangement, do email us at firstname.lastname@example.org.
6) Should you have placed multiple orders on the same day with some applicable with free shipping and some not, it will be waived and charged accordingly.
1) NANA-W aims to deliver within the time frame upon purchase however, we are unable to guarantee that all orders to be delivered within the stipulated time frame.
2) Please ensure yourself or you have people on your end to receive the goods in order to receive goods in time with no delay. It will take some time to rearrange second delivery with the post office.